Delivery Information
At Keerako, we take pride in getting your lighting fixtures to you quickly and safely. Here's a brief overview of our shipping policy:
1. Processing Time
- Orders are typically processed within 1-2 business days of being placed.
- Custom or special orders may require additional processing time.
2. Shipping Methods
- We offer a variety of shipping options to suit your needs, including standard, expedited, and international shipping.
- Shipping costs are calculated based on the weight and dimensions of your order, as well as your chosen shipping method.
3. Tracking Information
- Once your order ships, you will receive an email with tracking information so you can follow your package's journey.
4. Shipping Times
- Standard shipping times vary depending on your location but are typically within 10-20 business days for domestic orders.
- Expedited and international shipping options are available for faster delivery.
5. Shipping Insurance
- We recommend purchasing shipping insurance for added peace of mind. While we package our items carefully, shipping accidents can occasionally occur.
6. Delivery
- Please ensure your shipping address is correct and up-to-date to avoid delivery delays.
- For large or heavy items, please note that someone may need to be present to assist with delivery.